Quick Pick:

Browsers Suggested Browsers Unsupported Browsers	Announcements Submitting an Announcement Approving an Announcement Adding Announcement Categories Printing All Current Announcements	Applications Submitting Applications Create/Modify Applications Viewing Applicants Printing All Applications
Mobile App	Notices	Notify Notify Entire School Create/Edit Notification Groups Notify Group Notify Individual Printing All Sent Notifications
Managing Staff	Change Console Details	Attendance Submit an Absence (Parent) Check Absences (Staff) Sign a Student Out (Parent) Check Signouts (Staff)
	Contact Us

Why do I see "Unsupported Browser" messages?

Browsers

If you are using an unsupported browser you may notice some yellow cards in your staff console warning you about features being disabled. Unfortunately, due to how these browsers are run, they will not be functional for some aspects of the staff console.

The features affected are the school app editor, announcement categories editor, and the application creator/editor. They will not be visible in unsupported browsers.

Suggested Browsers

There are a few browsers that we suggest for optimal performance of ClassApp software. They are:
Google Chrome (Windows & Mac)
Mozilla Firefox (Windows & Mac)
Microsoft Edge (Windows Only)

These suggestions are just recommendations for software and are not endorsements of any of these browsers. Individuals should do more research into each to find the best browser for them.

Unsupported Browsers

These are the official browsers that are not supported by ClassApp for reasons discussed above:
Safari
Internet Explorer
There may be issues with other browsers, therefore we suggest users pick from one of the suggested browsers for nominal performance.

Announcements! Announcements!

Announcements

Submitting an Announcement

As a Staff Member

1. Visit the staff portal.
2. Type in your school code.
3. Login using your email and password.
If you don't have an account, speak to your school ClassApp administrator.
4. Go to the "Manage Services" tab.
5. Click the "Announcements" sub tab.
6. Scroll to find the "Current Announcements" card.
7. On the "Current Announcements" card, click the green add button.
8. Using the form that pops up, fill in the required fields:

• Title
• Body
• Picture (Optional)
• Webpage Link (Optional)
• Start Date
• End Date
• Announcement Category
• Select Status
  • Approved: Announcement will be released on the start date.
  • Pending: You will have to revisit this later, it will not show up until the status is approved.
  • Rejected: It will not be seen, but can be later changed to any other status.

9. Save your announcement.

As a Student

1. Visit the student portal.
2. Type in your school code.
3. Select "Announce" as your service.
4. Login using your Google Apps For Education (GAFE) account.
5. Using the form, fill in the required fields:

• Title
• Body
• Picture (Optional)
• Webpage Link (Optional)
• Start Date
• End Date
• Teacher to Approve
• Announcement Category

6. Submit the form.

Approving an Announcement

1. Visit the staff portal.
2. Type in your school code.
3. Login using your email and password.
If you don't have an account, speak to your school ClassApp administrator.
4. Go to the "Manage Services" tab.
5. Click the "Announcements" sub tab.
6. Scroll to find the "Current Announcements" card.
7. On the "Current Announcements" card, find the announcement you need to approve.
You can find all the announcements that need approval by looking for the "Pending" status in the table.
8. Click the "View/Edit" button in the row of the announcement.
9. Review all the information and make any changes in the modal that pops up.
Refer to the submitting announcement section for help editing the announcement
10. Once you've reviewed the information, find the "Announcement Status" button, click it, and selected "Approved" to allowed the announcement to show up once the start date comes.

Adding Announcement Categories

1. Visit the staff portal.
2. Type in your school code.
3. Login using your email and password.
If you don't have an account, speak to your school ClassApp administrator.
4. Go to the "Manage Services" tab.
5. Click the "Announcements" sub tab.
6. Scroll to find the "Announcements Categories" card.
7. Click the green add button in the bottom right of the card.
8. Using the form that pops up:

• Type in a name for the category you are creating in the top text field.
• Using the card colour picker, select a colour for the background of your card.
• Using the text colour picker, select a colour for the text on the card.

9. Click add.

Printing All Current Announcements

1. Visit the staff portal.
2. Type in your school code.
3. Login using your email and password.
If you don't have an account, speak to your school ClassApp administrator.
4. Go to the "Manage Services" tab.
5. Click the "Announcements" sub tab.
6. Scroll to find the "Current Announcements" card.
7. Click the "Print Posted Announcements" button at the bottom of the card.
8. An external site will open up, and you can print the announcements you approved or created.
If you wish to print all the announcements for the school, you must sign in as the school administrator.

We'll get you accepting applications in no time!

Applications

Submitting Applications

As a Student

1. Visit the student portal.
2. Type in your school code.
3. Select "Apply" as your service.
4. Login using your Google Apps For Education (GAFE) account.
5. Select the application you wish to apply to.
6. Answer the questions in the application.
7. Submit the application.

Create/Modify Applications

1. Visit the staff portal.
2. Type in your school code.
3. Login using your email and password.
If you don't have an account, speak to your school ClassApp administrator.
4. Go to the "Manage Services" tab.
5. Click the "Applications" sub tab.

Create:

6. Scroll to find the card that says "Application Editor".
7. Click on the green add button on the bottom right of the card.
8. Using the form in the yellow box at the top of the card:

• Type in a name for the application pool in the top text field.
• Select your availability starting date and time.
• Select your availability ending date and time.
• Select your theme colour using the colour selector.
• Select either white or black as your text colour.

9. Using the mock form at the bottom, select a green button to add a question of your choice.

• Typed: A short answer response to your question. You can limit the amount of characters the response can be, with a maximum of 10,000.
• Selection: A drop down selection to answer your question. Type in your possible answers separating each with a comma. A maximum of 10,000 can be typed into the answer box. Follow the example displayed in the answer box for formatting help.
• Paragraph: An opportunity for you to write a long paragraph as a disclaimer, or other information. A maximum of 10,000 characters can be typed.

10. If you selected "Typed" or "Selection", you can type in your question in the question text field that has popped up.

• If you selected "Typed", type a maximum number of characters allowed into the maximum characters field.
• If you selected "Selection", type your possible answers in the options field with each option being separated by a comma.

11. If you selected "Paragraph", you can type your paragraph in the text field.
You can delete any questions in the application by clicking the "Delete Question #" button at the top right of every question
12. Once you are finished with your application, you can preview the application by clicking the "Preview Application" button.
13. After reviewing your application, you can click the green checkmark button to publish your application. It will become visible once the availability starts, and will become hidden once the availability ends.

Modify:

6. Scroll to find the "Current Applications" card.
7. On the "Current Applications" card, find the application you wish to edit.
8. Click the "Edit" button in the row of the application.
9. Scroll down and you will notice that the application will populate in the card titled "Application Editor".
10. Following the same steps in how to create an application (above), you can edit the application.
11. Once you are finished with your application, you can preview the application by clicking the "Preview Application" button.
12. After reviewing your application, you can click the green checkmark button to publish your changes.

Viewing Applications

1. Visit the staff portal.
2. Type in your school code.
3. Login using your email and password.
If you don't have an account, speak to your school ClassApp administrator.
4. Go to the "Manage Services" tab.
5. Click the "Applications" sub tab.
6. Scroll to find the "Current Applications" card.
7. Find the application you wish to view.
8. Click the "View" button in the same row of the application.
9. A modal will open with all of the applications submitted.
10. You can click on the name of the applicant you wish to view. Their application will open below.

Printing All Applications

1. Visit the staff portal.
2. Type in your school code.
3. Login using your email and password.
If you don't have an account, speak to your school ClassApp administrator.
4. Go to the "Manage Services" tab.
5. Click the "Applications" sub tab.
6. Scroll to find the "Current Applications" card.
7. Find the application you wish to view.
8. Click the "View" button in the same row of the application.
9. A modal will open with all of the applications submitted.
10. Click the "Print Applications" button on the modal.
You may have to scroll to the bottom of the modal, depending on the number of applicants.
11. An external site will open up, and you can print all the applications for the selected pool from there.

Let's help you design the best app!

Mobile App

Modifying the Mobile App

1. Visit the staff portal.
2. Type in your school code.
3. Login using your email and password.
If you don't have an account, speak to your school ClassApp administrator.
4. Go to the "Manage Services" tab.
5. Click the "School App" sub tab.
6. Scroll to find the "App Editor" card.
7. How to add a new page:

• On the left side of the card there is a column with checkboxes and titles. Click the "Add New Page" button on the bottom.
• A new page will be added to the column.
• You can edit the name of the page using the "Page Name" text field in the middle of the card. This is the name that will show up in the app's navigation menu and navigation title bar.

8. How to add modules to the new page:

• On the right side of the card there is a column with a green button that says "Add Module". Click that and select the module you wish to add.
  • Image Banner: A module that acts as a title block for the page. A title can be created, a background image can be uploaded and cropped, a backup background colour can be picked, and a font colour can be picked.
  • Page header: A module that acts as a title block for the page. A title can be created, a background colour can be picked, and a font colour can be picked.
  • Paragraph: A module that allows you to type paragraphs. You can pick the background colour and the font colour.
  • Gallery: A module that allows you to upload multiple images and show them as a gallery in the page. You can add images using the "Add photo(s) to gallery" button, and a background colour can also be picked.
  • YouTube Video: A module that allows you to embed a YouTube video to your page. You can add a link to a YouTube video in the text field and you can change the background colour.
  • Instagram Post: A module that allows you to embed an Instagram post into your page. You can add a link to an Instagram post in the text field and you can change the background colour.
• If you need to delete a module you can press the "x" button in the top right portion of the module.

9. Click the blue "Publish Changes" button to publish your app.
10. If you want to go back to the previously published version of the app and erase all changes made, click the red "Revert Changes" button.
11. To change the position of pages in app, click the white portion of the page block and drag the block where you want it to be.
12. To change the position of modules in a page, click the white portion of the module and drag the module where you would like it in the page.
13. To delete a page, click the red trash button. This will delete the page and everything in it. This cannot be undone.

How do I send a notice to the home screen of the app?

Notices

Creating a Homescreen Notice

1. Visit the staff portal.
2. Type in your school code.
3. Login using your email and password.
If you don't have an account, speak to your school ClassApp administrator.
4. Go to the "Manage Services" tab.
5. Click the "School App" sub tab.
6. Scroll to find the "Home Screen Notices" card.
7. Click the green add button at the bottom right of the card.
8. Using the form, fill in the required fields:

• Title
• Body
• Picture (Optional)
• Webpage Link (Optional)
• Start Date & Time
• End Date & Time
• Select Active or Hidden
  Active will be shown on the app.
  Hidden will keep it from showing up on the app.

9. Save your notice.

How can I send an important message to my school?

Notify

Sending a Notification

1. Visit the staff portal.
2. Type in your school code.
3. Login using your email and password.
If you don't have an account, speak to your school ClassApp administrator.
4. Click the "Notify" tab.
5. Read the top card and make sure that this message is worth sending a notification about.
Students can turn off notifications if they receive too many. Make sure that notifications you send are not better suited as Notices or Announcements 6. Type in your message.
7. Click the "Send Notification" button once you are satisfied with your message.
8. Confirm your password in the modal that pops up.
9. Wait for the confirmation.

Notification Groups

1. Visit the staff portal.
2. Type in your school code.
3. Login using your email and password.
If you don't have an account, speak to your school ClassApp administrator.
4. Click the "Notify" tab.
5. Scroll to the bottom to the card titled "Notification Groups".
6. To create a new group:

• Click the green plus circle at the bottom right of the card.
• Type a group name into the text input at the top of the modal that appears.
• Type an individual's email into the text input titled "Email".
  Only emails of individuals who have downloaded the ClassApp mobile app and enabled notifications will appear here.
• Select the individual's email that you wish to add to the group, you will see it appear in a small list to the right.
• Continue until you have all the desired individuals in the list.
• Note: Click the "X" next to the individual's email to remove them from your group.
• Click create and you're done!

7. To edit a group:

• Find the group you wish to edit in the table.
• Select "Edit" in that same group's row.
• A modal will appear with that group's information filled in.
• Edit the desired fields and click "Update" at the bottom right of the modal.
  Refer to create instructions if there is any confusion with ther purpose of each field

Notify Group

1. Visit the staff portal.
2. Type in your school code.
3. Login using your email and password.
If you don't have an account, speak to your school ClassApp administrator.
4. Click the "Notify" tab.
5. Scroll to the bottom to the card titled "Notification Groups".
6. Find the group you wish to notify in the table.
7. Select "Message" in that same row.
8. Type your message into the text input at the top of the modal that appeared.
9. Confirm your password.
10. Click "Send" and wait for the confirmation.

Notify Individual

1. Visit the staff portal.
2. Type in your school code.
3. Login using your email and password.
If you don't have an account, speak to your school ClassApp administrator.
4. Click the "Notify" tab.
5. Scroll to the card titled "Notify an Individual".
6. Read the modal that appears and type the message into the first text field.
7. Type the individual's email into the text field titled "Individual's Email".
8. Select the individual from the list that appears.
9. Confirm your password.
10. Click "Send".
11. Wait for the confirmation.

Print All Notifications Sent

1. Visit the staff portal.
2. Type in your school code.
3. Login using your email and password.
If you don't have an account, speak to your school ClassApp administrator.
4. Click the "Notify" tab.
5. Scroll to the card titled "Notifications Sent".
6. Click the text "See them All" that is highlighted in blue.
7. A separate page will open with a record of all the notifications sent.

I have all these staff members! How do I deal with them?

Managing Staff

Managing Staff

1. Visit the staff portal.
2. Type in your school code.
3. Login using your email and password.
If you don't have an account, speak to your school ClassApp administrator.
4. Go to the "Manage Staff" tab.

Add Staff Member

5. Find the green add button at the bottom right corner of the "Staff Members" card.

• Type in the staff member’s name that you wish to be used for all activities on the site. Students could see this name.
• Type in the staff member’s email.
• Select permissions for the staff member:
  • Can Approve Announcements: Students can select this staff member as someone who can approve announcements.
  • Can Create Applications: Staff members can create and manage application pools.
  • Can Edit App: Staff members can edit the school app.
  • Has Admin Privileges: This staff member has all the same permissions as the school administrator, and all of the above permissions.

6. Once the information is correct, click save and the staff member will receive an email notifying them that they have been added to the school.
Encourage these staff members to change their temporary password when they login for the first time.

Edit Staff Member

5. Find the staff member you wish to edit.
6. Click the "Edit" button in the row of the staff member you wish to edit.
7. Review all the information and make any changes you wish to make.
Refer to the "Add Staff Member" portion of this help section for help making these edits. 8. Click “Save Changes” once you are finished with your edits.

I want to change my password! I want to change my email!

Change Console Details

Changing Your Console Email/Password

1. Visit the staff portal.
2. Type in your school code.
3. Login using your email and password.
If you don't have an account, speak to your school ClassApp administrator.
4. Click the gear icon at the top right of the console.
5. A modal will appear.
6. You can change your Contact Email in the field at the top of the modal.
7. You can change your password in the fields below the Contact Email field.

• Type in your current password.
• Type in your new password.

8. Hit the "Update" button at the bottom of the modal.

How can I manage my school's attendance?

Attendance

Submitting an Absence (Parent)

1. Visit the parent portal.
3. Login using your email and password previously given to you.
If you don't have an account, speak to your school's main office.
4. Once logged in, you will see a screen with the list of all the students registered for your account. Select the one you wish to submit the absence for.
5. Make any edits to the information in the first card as required.
6. Supply a reason for the absence.
7. Click "Submit" and wait for the confirmation.
8. If this step fails, ClassApp apologizes and suggests calling the main office to report the absence.

Check Absences (Staff)

1. Visit the staff portal.
2. Type in your school code.
3. Login using your email and password.
If you don't have an account, speak to your school ClassApp administrator.
4. Click the "Attendance" tab.
5. All the absences in the past 24 hours will be listed in the first card.
If you wish to see all the absences submitted, click "See them all", which is highlighted in blue.

Sign a Student Out (Parent)

1. Visit the parent portal.
3. Login using your email and password previously given to you.
If you don't have an account, speak to your school's main office.
4. Once logged in, you will see a screen with the list of all the students registered for your account. Select the one you wish to sign out.
5. Select a time and make any edits to the information in the second card as required.
6. Supply a reason for the sign out.
7. Click "Submit" and wait for the confirmation.
8. If this step fails, ClassApp apologizes and suggests calling the main office to sign the student out.

Check Signouts (Staff)

1. Visit the staff portal.
2. Type in your school code.
3. Login using your email and password.
If you don't have an account, speak to your school ClassApp administrator.
4. Click the "Attendance" tab.
5. All the signouts in the past 24 hours will be listed in the second card.
If you wish to see all the signouts submitted, click "See them all", which is highlighted in blue.

Still can't find the answer you're looking for?

Contact us!