You have a question, we have an answer!
Why do I see "Unsupported Browser" messages?
If you are using an unsupported browser you may notice some yellow cards in your staff console warning you about features being disabled. Unfortunately, due to how these browsers are run, they will not be functional for some aspects of the staff console.
The features affected are the school app editor, announcement categories editor, and the application creator/editor. They will not be visible in unsupported browsers.
There are a few browsers that we suggest for optimal performance of ClassApp software. They are:
Google Chrome (Windows & Mac)
Mozilla Firefox (Windows & Mac)
Microsoft Edge (Windows Only)
These suggestions are just recommendations for software and are not endorsements of any of these browsers. Individuals should do more research into each to find the best browser for them.
These are the official browsers that are not supported by ClassApp for reasons discussed above:
Safari
Internet Explorer
There may be issues with other browsers, therefore we suggest users pick from one of the suggested browsers for nominal performance.
Announcements! Announcements!
1. Visit the staff portal.
2. Type in your school code.
3. Login using your email and password.
If you don't have an account, speak to your school ClassApp administrator.
4. Go to the "Manage Services" tab.
5. Click the "Announcements" sub tab.
6. Scroll to find the "Current Announcements" card.
7. On the "Current Announcements" card, click the green add button.
8. Using the form that pops up, fill in the required fields:
1. Visit the student portal.
2. Type in your school code.
3. Select "Announce" as your service.
4. Login using your Google Apps For Education (GAFE) account.
5. Using the form, fill in the required fields:
1. Visit the staff portal.
2. Type in your school code.
3. Login using your email and password.
If you don't have an account, speak to your school ClassApp administrator.
4. Go to the "Manage Services" tab.
5. Click the "Announcements" sub tab.
6. Scroll to find the "Current Announcements" card.
7. On the "Current Announcements" card, find the announcement you need to approve.
You can find all the announcements that need approval by looking for the "Pending" status in the table.
8. Click the "View/Edit" button in the row of the announcement.
9. Review all the information and make any changes in the modal that pops up.
Refer to the submitting announcement section for help editing the announcement
10. Once you've reviewed the information, find the "Announcement Status" button, click it, and selected "Approved" to allowed the announcement to show up once the start date comes.
1. Visit the staff portal.
2. Type in your school code.
3. Login using your email and password.
If you don't have an account, speak to your school ClassApp administrator.
4. Go to the "Manage Services" tab.
5. Click the "Announcements" sub tab.
6. Scroll to find the "Announcements Categories" card.
7. Click the green add button in the bottom right of the card.
8. Using the form that pops up:
1. Visit the staff portal.
2. Type in your school code.
3. Login using your email and password.
If you don't have an account, speak to your school ClassApp administrator.
4. Go to the "Manage Services" tab.
5. Click the "Announcements" sub tab.
6. Scroll to find the "Current Announcements" card.
7. Click the "Print Posted Announcements" button at the bottom of the card.
8. An external site will open up, and you can print the announcements you approved or created.
If you wish to print all the announcements for the school, you must sign in as the school administrator.
We'll get you accepting applications in no time!
1. Visit the student portal.
2. Type in your school code.
3. Select "Apply" as your service.
4. Login using your Google Apps For Education (GAFE) account.
5. Select the application you wish to apply to.
6. Answer the questions in the application.
7. Submit the application.
1. Visit the staff portal.
2. Type in your school code.
3. Login using your email and password.
If you don't have an account, speak to your school ClassApp administrator.
4. Go to the "Manage Services" tab.
5. Click the "Applications" sub tab.
1. Visit the staff portal.
2. Type in your school code.
3. Login using your email and password.
If you don't have an account, speak to your school ClassApp administrator.
4. Go to the "Manage Services" tab.
5. Click the "Applications" sub tab.
6. Scroll to find the "Current Applications" card.
7. Find the application you wish to view.
8. Click the "View" button in the same row of the application.
9. A modal will open with all of the applications submitted.
10. You can click on the name of the applicant you wish to view. Their application will open below.
1. Visit the staff portal.
2. Type in your school code.
3. Login using your email and password.
If you don't have an account, speak to your school ClassApp administrator.
4. Go to the "Manage Services" tab.
5. Click the "Applications" sub tab.
6. Scroll to find the "Current Applications" card.
7. Find the application you wish to view.
8. Click the "View" button in the same row of the application.
9. A modal will open with all of the applications submitted.
10. Click the "Print Applications" button on the modal.
You may have to scroll to the bottom of the modal, depending on the number of applicants.
11. An external site will open up, and you can print all the applications for the selected pool from there.
Let's help you design the best app!
1. Visit the staff portal.
2. Type in your school code.
3. Login using your email and password.
If you don't have an account, speak to your school ClassApp administrator.
4. Go to the "Manage Services" tab.
5. Click the "School App" sub tab.
6. Scroll to find the "App Editor" card.
7. How to add a new page:
How do I send a notice to the home screen of the app?
1. Visit the staff portal.
2. Type in your school code.
3. Login using your email and password.
If you don't have an account, speak to your school ClassApp administrator.
4. Go to the "Manage Services" tab.
5. Click the "School App" sub tab.
6. Scroll to find the "Home Screen Notices" card.
7. Click the green add button at the bottom right of the card.
8. Using the form, fill in the required fields:
How can I send an important message to my school?
1. Visit the staff portal.
2. Type in your school code.
3. Login using your email and password.
If you don't have an account, speak to your school ClassApp administrator.
4. Click the "Notify" tab.
5. Read the top card and make sure that this message is worth sending a notification about.
Students can turn off notifications if they receive too many. Make sure that notifications you send are not better suited as Notices or Announcements
6. Type in your message.
7. Click the "Send Notification" button once you are satisfied with your message.
8. Confirm your password in the modal that pops up.
9. Wait for the confirmation.
1. Visit the staff portal.
2. Type in your school code.
3. Login using your email and password.
If you don't have an account, speak to your school ClassApp administrator.
4. Click the "Notify" tab.
5. Scroll to the bottom to the card titled "Notification Groups".
6. To create a new group:
1. Visit the staff portal.
2. Type in your school code.
3. Login using your email and password.
If you don't have an account, speak to your school ClassApp administrator.
4. Click the "Notify" tab.
5. Scroll to the bottom to the card titled "Notification Groups".
6. Find the group you wish to notify in the table.
7. Select "Message" in that same row.
8. Type your message into the text input at the top of the modal that appeared.
9. Confirm your password.
10. Click "Send" and wait for the confirmation.
1. Visit the staff portal.
2. Type in your school code.
3. Login using your email and password.
If you don't have an account, speak to your school ClassApp administrator.
4. Click the "Notify" tab.
5. Scroll to the card titled "Notify an Individual".
6. Read the modal that appears and type the message into the first text field.
7. Type the individual's email into the text field titled "Individual's Email".
8. Select the individual from the list that appears.
9. Confirm your password.
10. Click "Send".
11. Wait for the confirmation.
1. Visit the staff portal.
2. Type in your school code.
3. Login using your email and password.
If you don't have an account, speak to your school ClassApp administrator.
4. Click the "Notify" tab.
5. Scroll to the card titled "Notifications Sent".
6. Click the text "See them All" that is highlighted in blue.
7. A separate page will open with a record of all the notifications sent.
I have all these staff members! How do I deal with them?
1. Visit the staff portal.
2. Type in your school code.
3. Login using your email and password.
If you don't have an account, speak to your school ClassApp administrator.
4. Go to the "Manage Staff" tab.
I want to change my password! I want to change my email!
1. Visit the staff portal.
2. Type in your school code.
3. Login using your email and password.
If you don't have an account, speak to your school ClassApp administrator.
4. Click the gear icon at the top right of the console.
5. A modal will appear.
6. You can change your Contact Email in the field at the top of the modal.
7. You can change your password in the fields below the Contact Email field.
How can I manage my school's attendance?
1. Visit the parent portal.
3. Login using your email and password previously given to you.
If you don't have an account, speak to your school's main office.
4. Once logged in, you will see a screen with the list of all the students registered for your account. Select the one you wish to submit the absence for.
5. Make any edits to the information in the first card as required.
6. Supply a reason for the absence.
7. Click "Submit" and wait for the confirmation.
8. If this step fails, ClassApp apologizes and suggests calling the main office to report the absence.
1. Visit the staff portal.
2. Type in your school code.
3. Login using your email and password.
If you don't have an account, speak to your school ClassApp administrator.
4. Click the "Attendance" tab.
5. All the absences in the past 24 hours will be listed in the first card.
If you wish to see all the absences submitted, click "See them all", which is highlighted in blue.
1. Visit the parent portal.
3. Login using your email and password previously given to you.
If you don't have an account, speak to your school's main office.
4. Once logged in, you will see a screen with the list of all the students registered for your account. Select the one you wish to sign out.
5. Select a time and make any edits to the information in the second card as required.
6. Supply a reason for the sign out.
7. Click "Submit" and wait for the confirmation.
8. If this step fails, ClassApp apologizes and suggests calling the main office to sign the student out.
1. Visit the staff portal.
2. Type in your school code.
3. Login using your email and password.
If you don't have an account, speak to your school ClassApp administrator.
4. Click the "Attendance" tab.
5. All the signouts in the past 24 hours will be listed in the second card.
If you wish to see all the signouts submitted, click "See them all", which is highlighted in blue.